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Unsure of a size or style that best suits your shape?

Try up to 5 full prices items and only pay a $10 deposit. Pay for what you keep and send the rest back for free.

Complete an online fitting to see which styles and sizes our fit specialists recommend for you to try.

To access the Try Before You Buy Returns Portal please click here.

Try Before You Buy is only available on full priced items and for Australian customers.

02 — How It Works


Add 3-5 items to your bag by selecting the Try Now button on the product page, then, checkout as normal. Pay a $10 deposit, which is refunded if at least one item is kept. Your deposit will not be refunded if all items are returned.

2. TRY

When your order arrives you will have 10 days to try it on in the comfort of your home. If you need any fit advice our fit specialists will be available to assist via email.

3. BUY 

Lodge your return, pay for any kept items (minus your deposit) and download your free pre-paid post label all via our return portal. Return steps can be viewed below.

Payment for kept items can be made by credit card only. Gift cards and credit notes are not accepted. We cannot exchange Try Before You Buy orders. In this case please return and place a new order. Any items unreturned after the return period will be treated as a sale and you will be charged. 

03 — Return Steps


Log in to our Return Portal below, let us know which items you’d like to keep and which you are returning. You will then be prompted to pay for any kept items and provided a free pre-paid post label.


Fill out the returns card found in your box – write your name, order number and the letters TBYB in the RMA field. Please ensure your items are in their original condition, unworn and unwashed, with hygienic sticker intact and all tags attached otherwise your return will not be accepted.


Please ensure your items are securely packaged and drop your parcel at your local Australia Post office using your pre-paid post label. You have 48 hours after lodging your return to drop off your parcel.

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Returns Portal