Terms & Conditions
By placing an order for our Products, you agree to be bound by these Terms.
We reserve the right to vary these Terms by posting an updated version on this website from time to time.
You will be required to pay in full at the time you place your pre-order.
Expected delivery dates are subject to change and you will be notified should any unexpected delays occur.
Any in stock items purchased in the same order as a pre-order item will be dispatched on the specified pre-order dispatch date. If you would like to receive your in stock item prior to the pre-order dispatch date please place a seperate order for it.
CANCELLATION OF PRE-ORDERS
You may cancel your pre-order as long as the item has not been shipped. If the pre-order is in transit, returns are based on our standard return policy. To enquire about the possibility of cancellation of a pre-order please contact us by writing to [email protected]
When pre-order item arrives in stock you will be notified via email. Your item will be shipped according to our standard shipping policy, and usually within 3 working days.
RETURN OF PRE-ORDERS
Our standard return policies apply to all pre-orders.
BUY 2 GET 1 FREE PROMOTION
Discount will be automatically applied at checkout to the sale bottom with the lower value.
Promotion code cannot to be used in conjunction with any other promotion codes. If you wish to use multiple promotion codes, you can do so by placing a separate transaction.
If a bottom purchased with this code is returned then you will be charged for the kept bottom, even if the kept bottom was provided as the free bottom.
FIRST PURCHASE PROMOTION
Promotion code cannot to be used in conjunction with any other offers or promotion codes. If you wish to use multiple promotion codes, you can do so by placing a separate transaction.
You warrant that all information provided to us in respect of your order is correct.
The Fold reserves the right to refuse a return if the return conditions are not met.
Exchanges are subject to availability. If your exchange request is unavailable and alternative arrangements have not been made within 7 days of receiving your return then the returned item(s) will automatically be refunded.
Any stated date for delivery is an estimate only. We will use our reasonable endeavours to meet any estimated delivery dates but will not be liable for any loss suffered by you or any third party as a result of any delay.
GIFT CARDS/CREDIT NOTES
Valid for 12 months from the issue date, unless issued after 30 November 2019 in which case it is valid for 3 years. Gift cards are non-refundable.
CANCELLATION BY THE FOLD
We reserve the right to cancel an order if a Product is not available for any reason. If we cancel an order, we will contact you and return any payment you have made. Refunds will be made by the same payment method used by you when placing your order.
CANCELLATION BY YOU
Unless we otherwise agree, no cancellation of an order or any part of it is binding on us once we have accepted your order. If you wish to enquire about the possibility of cancellation your order, please contact us by writing to [email protected]
Unless otherwise stated, the prices for Products listed on this website exclude delivery, GST and any other taxes or duties in relation to the Products. The total price payable by you (including GST and delivery) is the amount specified at the end of the order process.
PRODUCT DESCRIPTIONS AND SIZES
All photographs, size indications and descriptions of Products on this website are for guidance only. Slight variations in colour may occur.
PASSING OF PROPERTY
Until we receive full payment in cleared funds for all Products, title and property in the Products remain vested in us.
RISK AND INSURANCE
The risk in the Products and all insurance responsibility for theft, damage or otherwise will pass to you immediately on delivery.
WARRANTY AND LIABILITY
Except as otherwise provided by law, our maximum liability to you is the refund of the price of the Products or the replacement of the Products, at our sole discretion. Unless otherwise required by law we will not be liable for any indirect or consequential losses suffered by you or any third party.
Nothing in these Terms restricts, limits or modifies your rights or remedies against us for failure of a statutory guarantee under the ACL, or is to be interpreted as excluding, restricting or modifying or having the effect of excluding, restricting or modifying the application of any State or Federal legislation applicable to the sale of goods and services which cannot be excluded, restricted or modified.
We are not liable in any way however arising under these Terms, to the extent that we are prevented from acting by events beyond our reasonable control.
The law of Victoria from time to time governs these Terms. The parties agree to the non-exclusive jurisdiction of the courts of Victoria, the Federal Court of Australia, and of courts entitled to hear appeals from those Courts.
If a provision of these Terms are invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.
Our failure to enforce any of these Terms shall not be construed as a waiver of any of our rights.
In these Terms:
- ACL means the Australian Consumer Law Schedule to the Competition and Consumer Act 2010 (Cth).
- GST has the meaning given in A New Tax System (Products Tax) Act 1999 (Cth) as amended.
- Products means any products which we make available to you.
- Terms means these Terms and Conditions of Sale and include any other terms and conditions made available on our website from time to time.
- We, us or our means Carly Warson and Stephanie Korn trading as The Fold.